Frequently asked questions
Frequently asked questions about our medical aesthetics services
Find clear, trusted answers to the most common questions about our services to guide and support you every step of the way.
General
What services do you offer?
We provide personalized skin consultations, medical facials (including HydraFacial Deluxe/Oxygeno), laser hair removal, chemical peels, body contour, microneedling, and other physician-directed cosmetic treatments (e.g., neuromodulators and dermal fillers). Availability may vary contact us to confirm.
Who performs the treatments?
Services are delivered by trained technicians and medical aesthetics professionals. Procedures that require medical oversight are performed by or under the direction of qualified providers.
Is there an age requirement?
Clients must be 18+ for medical aesthetic treatments. Minors require a parent/guardian present and written consent for select skincare services.
Do you treat all skin types and tones?
Yes, our protocols are tailored for a wide range of skin types and Fitzpatrick skin tones. Your consultation determines the safest, most effective plan for you.
Consultations & Treatment Planning
How do consultations work?
Every new client begins with a 30-minute, complimentary consultation. We review your skin concerns, current routine, and (if relevant) makeup products and laser hair removal goals, then create a personalized regimen and treatment plan. We typically schedule a follow-up in 4–6 weeks to check your progress.
Do I need a patch test?
For laser and certain active treatments, a patch test or timing adjustments may be recommended based on your skin type and history.
How many sessions will I need?
That depends on the concern, skin type, and treatment modality. For example, laser hair removal often requires a series, while facials may be monthly maintenance. We’ll outline a realistic plan and expected timeline during your consult.
Safety & Medical Considerations
Is it safe?
Your safety is our priority. We use evidence-based protocols, medical-grade products, and pre-treatment screenings. Please disclose all medical conditions, allergies, medications (including acne or blood-thinning meds), recent sun exposure, and past cosmetic procedures.
Can I be treated if I’m pregnant or breastfeeding?
Some treatments are deferred during pregnancy/breastfeeding. We’ll recommend safe alternatives and supportive skincare.
Do treatments hurt?
Discomfort varies by procedure. Many services feel like mild pressure or tingling; others (e.g., laser) may feel like quick snaps of a rubber band. We offer comfort measures where appropriate.
Popular Services
Laser Hair Removal
- Best candidates: Those seeking long-term hair reduction.
- Prep: Shave the area 24 hours before; avoid waxing, plucking, or bleaching 3–4 weeks prior.
- Aftercare: Expect mild redness or warmth for a few hours. Avoid hot tubs, saunas, and intense workouts for ~24 hours post-treatment; keep the area clean, cool, and protected from sun.
- Series: Typically multiple sessions spaced 4–8 weeks apart, depending on the area.
HydraFacial Deluxe
- What it does: Cleanses, exfoliates, extracts, and infuses skin with targeted serums for glow and hydration.
- Downtime: None to minimal; mild pinkness can occur.
- Frequency: Often monthly for maintenance or before events.
Chemical Peels
- What to expect: Varies from light “refresh” peels to deeper, targeted options. You may see flaking/peeling for a few days with medium peels.
- Aftercare: Gentle cleanser, moisturizer, SPF; avoid picking and intense heat/sweat for 24–48 hours or as advised.
Microneedling
- Benefits: Improves appearance of texture, fine lines, and mild scarring over a series.
- Downtime: Pinkness/flushing for 24–72 hours; follow strict sun protection and gentle skincare.
Neuromodulators & Dermal Fillers (if applicable)
- Results timeline: Neuromodulators typically show results in 3–14 days; fillers are immediate with settling over 1–2 weeks.
- Aftercare: Avoid strenuous exercise, heat, and pressure on treated areas for 24 hours; follow your provider’s specific guidance.
Before & After Your Appointment
How should I prepare?
- Arrive with clean skin (no makeup on treatment areas).
- Avoid sunburns/tanning beds and self-tanner before laser/peels.
- Discontinue retinoids/strong exfoliants 3–5 days prior (unless we advise otherwise).
- Shave (not wax) the area 24 hours before laser hair removal.
What aftercare should I follow?
We’ll give you customized instructions. In general: hydrate, use gentle products, and apply broad-spectrum SPF 30+. Avoid heat, saunas, and vigorous workouts for the first 24 hours after most energy-based treatments.
Results & Expectations
When will I see results?
Some treatments provide instant glow; others build gradually over weeks. Series-based services (like laser and microneedling) require multiple sessions for best outcomes.
How long do results last?
Longevity varies by procedure and lifestyle. We’ll recommend maintenance treatments and at-home products to extend results.
Booking, Policies & Payments
How do I book?
Book online or call 604-852-8929. If you’re unsure what to choose, select a Consultation we’ll guide you.
What is your cancellation policy?
We uphold a 48-hour cancellation policy. To cancel or reschedule, please use our online booking or call us at 604-852-8929.
What forms of payment do you accept?
We accept major payment methods. For e-transfer, please send to redlotusspa77@gmail.com and let us know once the transfer is complete
Do you offer packages or promotions?
We periodically offer packages and seasonal promotions. Ask during your visit or subscribe to our updates.
Location & Accessibility
Where are you located?
Red Lotus Medical Spa, Abbotsford (exact address provided in your booking confirmation). Free parking options are nearby.
Is your clinic accessible?
We aim to accommodate mobility needs. If you require accessibility assistance, please let us know when booking.
Skincare Products
Do you sell medical-grade skincare?
Yes. Your provider will tailor a routine to your skin type and goals and show you how to use each product correctly.
Can you review my current routine?
Absolutely bring your products or a list to your consultation. We’ll streamline and optimize your regimen.
Contact
Phone: 604-852-8929
Email: info@redlotusspa.ca
Booking: Online or by phone
Follow-up: We typically schedule a 4–6 week review to track progress and adjust your plan.
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